These Terms and Conditions (the “Terms”) constitute a legally binding agreement between Luminous Lapis Lazuli Gold and Silver Trading L.L.C (Layla K Jewellery), a company duly incorporated in the United Arab Emirates (“Layla K”, the “Company”, “we”, “us” or “our”), and any user accessing or using the website (the “User” or “Customer”).
By accessing, browsing, or using this website and/or placing an order, the User agrees to be bound by these Terms.
The United Arab Emirates is the Company’s country of domicile.
1.1 The User represents and warrants that they are at least eighteen (18) years of age.
1.2 The Company shall not permit any individual under the age of eighteen (18) to register, transact, or use the website.
1.3 By accessing or using the website, the User expressly accepts and agrees to comply with these Terms.
2.1 The User shall use the website strictly in accordance with applicable laws and regulations.
2.2 The User shall not:
2.3 The Company reserves the right to suspend or terminate access in the event of any breach of this Section.
2.4 The User shall be responsible for maintaining the confidentiality of their account credentials and shall be fully responsible for all activities conducted under their account.
3.1 The Company does not warrant that the information on the website is accurate, complete, or current.
3.2 The User acknowledges that reliance on such information shall be at their own risk.
3.3 The Company may amend, update, or remove website content at its sole discretion without prior notice.
4.1 All products are subject to availability and may be withdrawn or modified at the Company’s discretion.
4.2 The Company provides jewelry products, including custom-made and personalized items produced in accordance with Customer specifications.
4.3 The Customer acknowledges and agrees that:
4.4 The Company shall have no obligation to ensure that products meet subjective expectations of the Customer.
5.1 All prices shall be as displayed at the time of purchase and may be amended at any time without prior notice.
5.2 The Company reserves the right to modify, suspend, or discontinue any product or service without liability.
6.1 All orders placed through the website shall be subject to acceptance by the Company.
6.2 The Company may, at its sole discretion, refuse or cancel any order, including in cases of:
6.3 The Customer shall ensure that all information provided is accurate, complete, and up to date.
7.1 The Customer shall make payment using approved payment methods, including Visa and Mastercard, as displayed on the Website, and in the transaction currency specified at checkout.
7.2 The applicable transaction currency shall be displayed at checkout.
7.3 The Customer acknowledges that payment transactions are processed through third-party payment service providers.
7.4 The cardholder shall retain copies of transaction records and applicable merchant policies.
8.1 The Company shall not engage in transactions with any individual, entity, or jurisdiction subject to sanctions or restrictions imposed by the Office of Foreign Assets Control (OFAC) or any other applicable authority.
8.2 The Company reserves the right to refuse, cancel, or suspend any transaction where it reasonably suspects a breach of applicable sanctions laws.
9.1 Delivery timelines and charges shall be communicated at the time of purchase.
9.2 Delivery timelines are estimates and shall not be binding.
9.3 Risk of loss and title to the products shall pass to the Customer upon delivery.
9.4 The Company shall not be liable for delays, loss, or damage caused by third-party delivery providers after dispatch.
9.5 The Customer shall ensure that a delivery receipt or confirmation is obtained upon delivery.
10.1 Refunds shall be processed to the original method of payment within ten (10) to forty-five (45) days, subject to the issuing bank.
10.2 Returns shall only be accepted in the following cases:
10.3 Custom-made or personalized items shall be non-refundable and non-exchangeable, except in cases of verified manufacturing defects.
10.4 Returned items must be unused, in original condition, and accompanied by original packaging.
10.5 The Company reserves the right to reject any return that does not comply with this Section.
11.1 Orders may be cancelled prior to processing or shipment.
11.2 Once production of a custom-made item has commenced, cancellation shall not be permitted.
12.1 The Customer acknowledges that jewelry products may exhibit natural variations in materials.
12.2 The Company shall not be liable for:
12.3 The Customer shall be responsible for proper care and maintenance of the products.
13.1 The website may contain links to third-party websites.
13.2 The Company shall not be responsible for the content, accuracy, or practices of such third parties.
14.1 All content on the website shall remain the exclusive property of the Company.
14.2 The User shall not use, reproduce, or distribute any content without prior written consent.
15.1 The website and all products and services are provided on an “as is” and “as available” basis.
15.2 The Company makes no representations or warranties regarding uninterrupted or error-free operation.
16.1 To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, or consequential damages.
16.2 The Company’s total liability shall not exceed the amount paid by the Customer for the relevant product.
16.3 The Company shall not be liable for:
The failure of Layla K Jewelry LLC to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.
These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written (including, but not limited to, any prior versions of the Terms and Conditions).
Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.
These Terms and Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Arab Emirates.
Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of the United Arab Emirates.
The Company reserves the right, at its sole discretion, to update, amend, or replace any part of these Terms at any time by posting updates on the Website.
It is the User’s responsibility to review these Terms periodically for any changes.
Continued access to or use of the Website following the publication of any amendments shall constitute acceptance of such changes.
All inquiries shall be directed to:
[Insert Email Address]
21.1 The Company shall comply with all applicable anti-money laundering laws and regulations.
21.2 The Customer shall cooperate with any verification procedures, including the provision of identification and supporting documentation upon request.
21.3 The Company reserves the right to refuse, suspend, or terminate any transaction where it reasonably suspects illegal, fraudulent, or unauthorized activity.
21.4 The Company shall not engage in transactions with individuals or entities subject to sanctions imposed by the Office of Foreign Assets Control (OFAC) or any other applicable authority.